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iPhone 2: More than meets the eye

June 11, 2008

There has been much writ­ten about Steve Jobs’ keynote on Mon­day, intro­duc­ing a new ver­sion of the iPhone, a rebranded ver­sion of .mac, and a new ver­sion of the OSX Oper­at­ing Sys­tem. How­ever, amid all the praises, there seems to have been a few items miss­ing from the dis­cus­sion. iPhone: 3G OK but not every­where As expected, Apple did […]

Is Techmeme myopic?

June 2, 2008

I’m a big fan of Tech­Meme, a web aggre­ga­tion ser­vice that pro­vides, at a glance, a few of what’s being dis­cussed in the technology-focused part of the blo­gos­phere. It has allowed me to unsub­scribe from a large num­ber of RSS feeds that were pro­vid­ing me with redun­dant infor­ma­tion and I’ve long hoped for a ver­sion of Tech­Meme that would pro­vide me […]

Demographic Shift

May 19, 2008

Look­ing at recent events, it appears that we are at the tip­ping point of a sub­stan­tial demo­graphic shift in power. In this entry, I high­light my think­ing as to why I believe we’re there and some of the poten­tial impacts.

Non-obvious winners and losers in Microsoft Yahoo Deal

February 1, 2008

The tech com­mu­nity is buzzing at the news that Microsoft has made an unso­licited US$44.6 bil­lion offer to acquire Yahoo and word is that Yahoo is actu­ally con­sid­er­ing it very seri­ously. The poten­tial merger has long been rumored and there are many rea­sons for which it could actu­ally make a lot of sense for both companies. […]

On the road again

January 30, 2008

Six weeks ago, it was with great joy and hopes that I joined GroupM, leav­ing behind the safety of a big bank for the more tumul­tuous waters of media and adver­tis­ing. At the time, how­ever, I did not expect things to turn as they just did: I’ve been laid off as I was told that a strate­gic deci­sion was made […]

Palm responds, Part 2

January 12, 2008

In part 2 of a 2 part inter­view, John Moses, global Vice Pres­i­dent of Cus­tomer Sup­port for Palm, answers ques­tions about Palm’s unit replace­ment pro­gram and about other issues relat­ing to Palm’s tech­ni­cal support.

Palm responds, Part 1

In part 1 of a 2 part inter­view, John Moses, global Vice Pres­i­dent of Cus­tomer Sup­port for Palm, answers ques­tions about Palm’s call cen­ters and about my own expe­ri­ence with them.

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