Palm responds, Part 2
In part 2 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s unit replacement program and about other issues relating to Palm’s technical support.
In part 2 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s unit replacement program and about other issues relating to Palm’s technical support.
In part 1 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s call centers and about my own experience with them.
Welcome to TNL.net. If you like this content, you may consider subscribing to the RSS feed.Today, Creative Commons launched a fund-raiser and I would encourage readers of this blog to go ahead and contribute as it is a very good: helping make coyprighted content more available in a variety of distribution models.
Creative Commons was born [...]
My thoughts go out to all the people in Biloxi and New Orleans. As a result of this crisis, I will be giving all this month’s TNL.net advertising proceeds to the Red Cross so please click on the ads on the site as it will go to a good cause.
Also, please take time to visit [...]
I contacted NPR about some of their shows and adding podcasts to them (the job of an evangelist never stops.) However, when I did, I did not expect I would end up getting something that few others are aware of and maybe even a scoop: NPR is not renewing its contract with Audible and is [...]
Russell Beatie has a fascinating picture showing his wide array of devices recharging, which triggered in me something that has been disturbing me for a long time: why is it that every mobile device out there seems to have a different power plug?
There is no competitive advantage in offering a different charger and yet it [...]
By now, it’s hardly news to anyone that writer and gonzo journalist Hunter S. Thompson has committed suicide. However, what I have not seen in all the commentaries I’ve read today is the impact he had on the blogging world.
It is funny that I had not thought about this before but Hunter S Thompson was [...]
It’s hard to come up with words about the devastation the Tsunamis have visited upon south Asian nation and at a time like this, it is easy to feel relatively powerless. One of the things you can do, however, is give money to relief organizations:
Doctors Without Borders
NetAid
Oxfam
Reliefweb
Unicef
Also, I would like to announce that any revenue [...]
… let it be “The Voice over IP Insurrection”. It is a stunning study of how Voice Over Internet Protocol is currently reshaping the landscape in the communication world.
As a user of VoIP services through Vonage, I can say that the quality is there and the cost/benefit analysis shows the new technology to be extremely [...]
“The important thing is that you have lots of ideas and that you learn most are going to be wrong. The trick is to figure out which are the most promising and work on those. A man who is right every time is not likely to do very much. It’s the person with just one [...]