The Cultural Impact Cycle

Most successful companies go through a 6 steps cycle where their cultural impact on society as a whole can be felt. For my purpose, I call it the mindset cycle and it works as shown in the figure below:

Alphaworld

In Alphaword, the first step, a few early adopters are aware of the company and its products and test them out. This is generally a stage most companies do not get out of.

There are many reason for companies not getting out of this space. Their product could be bad; their product could be targeted at the wrong market; their product could be too early in the market; the company might have failed to explain its relevance to users; etc…

Ultimately, the main reason a company gets out of this stage is that its team has done a very good job executing on the implementation of a product and company strategy, creating value for its investors, and delivering even more value to its users.

Those that make it out will be prosperous and those that don’t will die.

The Land of Mass Adoption

The land of mass adoption then represent a steep climb as a company starts getting noticed by people outside of the technology world and non-technologists start using the application.

The majority of companies that made it out of alphaworld spend a very long time in that area and can profit by targeting niches without having to move on to the next stage.

The land of mass adoption is an area where companies are forced to shed some of their more technical attributes (or hide them away) in order to appeal to a mass audience. The mass audience is not as forgiving as people in alphaworld so the company has to properly adapt to the market. It’s a great balancing act where the company has to show early adopters that it can continue delivering cutting edge for them while talking to the mainstream and figuring out the right timing and hand-holding to get mainstream users to start using some of those new attributes.

Mainstream Mountain

Mainstream mountain is where most companies want to be. At that point, a company achieves great economic success and is at close to the peak of its cultural relevance, impacting not only its own product but the industry it’s in. Very few companies achieve that stage and even fewer stay there for a long time. The great majority of people look to the company as the main provider of direction and believe it can do no wrong.

In the 80s, IBM was there with its personal computers. In the 90s, Microsoft was there with its Windows operating system and Office Suite. In the first decade of the 21st century, the spot was held by Google with its dominant search engine, online advertising model and YouTube video site.

Apple is currently at the apex of mainstream mountain, having redefined the PC industry (computers as consumption), the music industry (digital as default) and the telecom industry (phones as computers). Facebook, with its social network is currently climbing that mountain, having become the largest site in the world, built solely on the back of relationships.

Unfortunately, it is almost impossible to stay in that arena and the fall seems to eventually come for most companies.

Disgruntled Hills

In the disgruntled hills, the public perception of a company starts to turn. What was one seen as a benevolent force for good is now being questioned. People start questioning whether the company is holding too much power and the mention of anti-trust comes up more often. Early adopters start looking for alternative providers and any misstep by the company is seen as a major example of how flawed the company is. Over time, the mass start turning their back on the company, reluctantly using its products but no longer imbuing them with the kind of magic attributes they granted to the company.

At this point, it seems the company starts having problems pleasing customers. No matter what it does, the public looks to the company as only protecting its own interest and not those of its customers. The company can claim that it loves its customers but suspicion seeps in and people get cynical about such claims.

I would venture that Google is currently in that stage as people start worrying about its dominance in the search space while making fun of its attempt at trying to get more social so it can go back to mainstreaming mountain. Questions around its privacy practices, mentions of antitrust around search and advertising, and other negatives seem to be applied to it with increasing frequency.

Canyons of Cultural Irrelevance

Of course, Google doesn’t have to worry as much as Microsoft, a company now steeply going down the hill of cultural irrelevance. At that stage, a company’s product are no longer seen as relevant to large swath of people.

Companies that reach this stage were once seen as the most important companies in the world. Oftentimes, such companies also suffered legal setback as they were taken to court and found guilty of monopolistic practices. Such was the case for IBM in the 80s and Microsoft in the 90s.

To say that a company is in that space is not the same as saying the company cannot be profitable. In fact, Microsoft an IBM are still very large players with established customer bases and diversified product portfolios. But their impact on the industry is mainly felt when they acquire a company positioned in one of the earlier mindset stages. Their ability to deliver internally-created product to an audience that finds a particular attachment to such products seems hindered and the companies take a cautious approach, offering product that attempt to mirror features created by other players (eg. Zune v. iPod, Windows phones vs. iPhones, Microsoft Kinect vs. Wii).

This stage can last decades or even centuries but, at that point, the company is no longer having a significant impact on consumers’ mindsets.

Plains of Corporate Death

In some cases, a company can flash through a lot of the earlier stages, be seen as extremely relevant for a while and then disappear because their products and ideas are no longer valid in the marketplace at all.

This is a case where companies have cash or assets that are no longer valuable in any ways (eg. Buggy Whip manufacturers) and, in those cases, companies completely fold and return money to their shareholders, stopping to exist due to cultural irrelevance.

Few companies enter that stage as the previous one allows them to morph into something different (eg. Nokia comes to mind, changing from being a fishing boots manufacturer to a phone company; or WPP going from being a wire and plastics company to one of the largest advertising groups in the world).

Takeaway

There are many stages in the cultural impact of successful companies but ultimately, every large tech company has found itself displaced and replaced. Today, Apple sits at the apex of the tech industry, having achieved economic and cultural dominance, but the Antennagate brouhaha (around claimed issues that the iPhone 4 antenna fails when the phone is held without a bumper) and the gizmodo incident seems to point to some anxiety within the early adopter community. Perception of the company appears to be turning and, for the first time since Steve Jobs came back to Apple, there seems to be some level of unhappiness with its products. Will the release of free bumpers help the situation? Only time will tell.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title 6 Stages of Cultural Impact. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

It has a relatively low but highly dedicated audience and is garnering good press both in the blogging community and the mainstream media.

The service is suffering from growth related issues which force it to be down at unexpected times but users put up with it because of its supposed transformational nature.

The service allows people to build things on top of it, offering external parties a greater chance to generate revenue than the company providing the service.

And, establishing further proof that service is going to be important in the future, a lot of mainstream stars are establishing presence quickly, only to slowly abandon those points of presence after a while.

But those stars are no different from most of the service’s users, which tend to abandon it only a month of two after trying it out.

What is that service called?

If you said Twitter, you are clearly reading this in 2009. But, only two years ago, the answer would have been Second Life (something I learned first hand, having been part of the hype around it back then).

of course, I have no doubt that this post will probably receive a high amount of flames because supporters will tell me how Twitter is different. But is it?

The Coral Reef

I’ve always had an affinity for Dave Winer’s Coral Reef analogy. However, even the coral reef analogy seems to eventually break down, leaving people like Winer to think of ways to move out (in a way, Winer fell into the same trap with Twitter as Scoble did with Friendfeed).

The issue here is that a lot of energy gets poured by developers into supporting an ultimately closed system. While artificial coral reefs exists, they are generally part of the larger ocean and tend to be pushed into creation by sinking boats or subway trains. But an important distinction is that the creator of an artificial reef is generally present at the creation but then lets the ecosystem take over and doesn’t try to control anything.

In the tech field, the best analogy for an artificial coral reef would be opening sourcing an important source of code (for example, the apache web server) or making a set of protocols or ideas open to all (eg. HTML or RSS) without requiring that the implementor cede any control to the party which made the code or idea available. Today, you can fok the httpd server if you feel like it or you can adapt parts of HTML or RSS to your heart’s content.

Fauxpenness

But there’s a different set of ecosystems out there that becomes more of a venus flytrap of technology. I would describe this as fauxpenness:

Fauxpenness: Calling a system or platform open while it is, when more closely scrutinized, under the tight control of its provider.

Fauxpen system (or fauxpen platform): a system or platform that claims to be open but, upon closer examination, isn’t.

It’s the kind of approach that pretends to be open but provides some level of lock-in.

In 2006–2007, we saw that happen with SecondLife, as many developers (myself included) built software code that could run within the SecondLife world but was ultimately stuck there because you could not run it outside that world and/or run SecondLife servers on your own machines.

in 2007–2008, we saw that happen with the F8 Facebook platform, which locks your applications inside of Facebook and, while many developers have pushed to force the company to open up, tends to stay there. In 2007-today, we’re seeing the same thing with Twitter, which allows you to build whatever you want on top of it but doesn’t decentralize their approach, leaving developers potential slaves to the whims of the company. The same is true of the iPhone, which provides unusual access to the phone operating system and allows to develop interesting software on top of it but still keep developers away from being able to access basic things like calendar information via an SDK.

The endless cycle

Interestingly enough, it’s not an unusual phenomenon in the technology world. It works like this:

It happened with SecondLife; it happened with F8; it will happen with Twitter and it will happen with the iPhone at some point. It appears that the natural course of locked API is to get to a point where the developers get so annoyed that they decide to go look somewhere else.

But there’s hope.

Breaking Free of Fauxpenness

Because of the lock-in, it is possible for companies to break free of the cycle. In order to do so, two things need to happen:

• First, the company needs to find a way to establish a business model that does not require lock-in
• Then, the company needs to start removing the lock-in components it offers.

I’m not saying that either of those step is an easy one. In fact, few companies have successfully managed them and, even when they do, the developer community will keep asking for more.

For example, Microsoft’s history is one of establishing initial lock-ins, weeding out the competition and, when its lead is established enough, relaxing the choke-hold it has on the developer community and playing a little nicer until it tries to enter another market. That was the case with Windows; it was the case with Office; and it is the case with IE today.

IBM also took the same approach, initially being a provider of proprietary systems and slowly, over the last 15–20 years, moving to become one of the largest supporters of the open source movement.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title Fauxpenness. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

Mobile

Last year, I declared that video would be big in the Internet space and this year, I believe that mobile will be a major focus.

The devices

While mobile devices will continue to grow on the existing curve, adding more processing power and more memory, they will also add a number of features with are significantly different from the ones we’ve been accustomed to see on a mobile phone. Cameras will increasingly become just a tick on the feature list and location-aware devices will become more prevalent (they will sport a GPS chip).

The new features will come in 3 key areas: first, more mobile devices will be able to multi-task, allowing users to use functions on their phone while making a call at the same time. The multi-tasking will extend to wireless services too and people will be able to surf the web or use internet-based application at the same time as they are making a phone call. A key hardware change in those mobile devices will be an increase in the number of phones (and other mobile device) that not only have a GSM or CDMA chip but also sport a WiFi receiver. This will allow the devices to run across a variety of networks. I suspect (and am probably going out on a limb here as my guess is that this would be early) that some of the devices will conform to the 802.11n WiFi standard, and will use that technology as a bridge to 3G because 3G deployment in the United States will be slow.

The second big hardware innovation in mobile devices will be the presence of RFID readers and chips that will allow users to use them for person-to-person or person-to-business commerce, turning mobile devices into electronic wallets. Deployments in Near Field Communications for credit cards have already started to happen on a trial basis in cities like New York.

The third big hardware innovation in mobile devices, in my mind, will come from the fact that some devices will be DNLA certified, allowing them to exchange, photos, music and videos with other devices in your house.

The services

This year, the rise of mobile services will be powered by a sharp drop in the price of data service offerings from mobile operators, with some operators offering flat-rate all-you-can-ear services to their customers.

In the content arena, the most popular type of service will be near-CD-quality audio downloads. There may be some offerings in the streaming audio market but I suspect that those will be very limited. The second most popular content service, in the mobile space, will be mobile video, with TV and user-created content (mobile YouTube and competitors) filling that gap. Those services will be advertising supported, with revenue sharing agreement between the mobile operators and the content providers.

Map services will also enjoy some level of success. The recent introduction of Google Maps on the Treo platform can be seen as an example of that trend and location-aware device will offer richer experiences in that space, with live traffic info, weather, and maybe some advertising being part of the offerings.

However, content will not take the forefront on mobile services, which will still be dominated by communication as the primary type of application. In that space, though, regular phone service will not be the predominant form of communication. SMS and MMS will be integrated with instant messaging platforms and email, to provide a complete communication package. Expect features like the ability to send text messages to multiple parties at once to start appearing, allowing for chat-like interfaces on phones.

As a result of those changes, social networks will also start integrating mobile applications more closely this year. MySpace and other networks like it will offer integrated solutions for mobile blogging, podcasting, and vlogging, as well as integrated chat and location aware social networking services. Dating services will be another arena to go mobile with the ability to identify matches within your general area.

Wrapping up the offerings will also be limited trials in the videophone space, leveraging off new next generation 3G infrastructures. The videophone trials (and 3G in general) will still be limited offerings by the end of the year, due to the high premium charged for such services.

On the voice end, the introduction of WiFi on some mobile devices will give rise to VoIP mobile applications. If the devices sport 802.11n receivers and such infrastructure is deployed, services around that space could eclipse traditional voice traffic.

Apple

Due to the added power mobile phones now have, the iPod is threatened. Apple makes a defensive move by unveiling the Apple ecosystem, centered around use of media in general and of the Apple iTunes store in particular. With the introduction of its own offering in the mobile space (an iPod with phone functionality and not a phone with iPod functionality) and in the living room (the already pre-announced iTV components), Apple presents a strategy that allows for simple integration of all their components into a digital lifestyle offering.

In the non-media space, Apple bundles blogs and wikis with the new version of OSX and starts offering Web 2.0-like functionality on its Xserve servers, in a bid to get a spot in enterprise racks. They will also merge in social networking features in their calendaring and address book applications, allowing for a more integrated experience.

In another bid for enterprise positioning, Apple will include virtualization of other Operating Systems natively in the next version of OSX, allowing their computers to run Windows and OSX applications side by side under OSX. The feature will take some of the existing Apple bootcamp attributes and turns them into an equivalent of Parallels.

In a surprise move, Apple will also announce that it has signed a partnership with Google, which will offer the Google Apps for your domain as a replacement for the .mac service offered by Apple. The service will now be available either as a free ad-supported service, or on the same premium service offering as before without ads.

On the hardware end, Apple will endorse 802.11n as their standard for media distribution, equipping all new computers and the iTV device with receiver cards so it can leverage off the higher speeds offered by that standard. Because of its long-standing relationship with Sony, the company will also decide to side with BlueRay as their standard for next-generation disks, equipping their new laptops with drives following that standard.

Microsoft

Microsoft’s oft-delayed Windows Vista will finally be released but adoption of the new operating system will be lackluster as few of today’s computers can support it. The same will be true of the release of Microsoft Office 2007, as most users feel perfectly OK with the version of those products they have running on their desktops.

With the major release of updates to the Windows and Office platforms behind it, the company will focus efforts in other areas. In the console market, Xbox 360 will become the dominant game platform, due to slow adoption of the PS3 platform. Microsoft will innovate heavily on that platform, leveraging its positioning in the living room to offer more movies, more TV shows and other types of services around it. Meanwhile, the company will also work on a major revision of their Zune offering, offering a new version of the iPod competitors that will be better received than its predecessor. However, Zune 2.0 will not make a major dent into the iPod market. On the web end, Microsoft will consider the acquisition of either Yahoo! or AOL as a way to shore up its MSN offering and adopt a more aggressive stance in its fight for online advertising revenue.

Virtual Currencies

There will be more talk about the digitization of money this year. Microsoft will use its Microsoft points as a new form of currency that can be used not only on the Zune marketplace and the Xbox live marketplace but also as a way to pay for goods and services online with approved merchants. This will be followed by support for a payment solution (like Google Payment or Paypal) in a stake to get a stronger foothold in that space.

Google will continue pushing its Google Payment engine, moving it to an international base before year end. Meanwhile Paypal will continue expanding its lead in the space and will start offering virtual credit card numbers that will be usable on any system and tie back to Paypal on the back-end.

But the big stories in the virtual currency space will be around the rise of virtual worlds like SecondLife and others, which will see their own virtual currencies rise against the dollar. Their will be discussion about the power those virtual worlds operators have over money flows and calls for regulations of those currencies (and possible taxation of revenue made in those virtual worlds) in several countries around the world.

Virtual Worlds

Speaking of virtual worlds, there will be a continuing explosion in the growth of this phenomenon. By year end, SecondLife alone will have over 15 millions residents, but will be experience growth pains. At least one other major virtual world operators will appear in the space but most corporations will rush to SecondLife.

The initial hype that started appearing in the mainstream press about SecondLife will give way to a number of negative stories, probably talking about some of the darker aspects of the virtual world phenomenons, including gold farming, the sex trade, and gambling. Some politician will use the negative press as a way to grab headline by calling for a government inquiry in the dealings of virtual worlds operators.

While I declared 2007 the year of mobile, virtual worlds will come of close second in terms of highlights for the year. I suspect that LindenLab will surprise people by announcing that it will open up its platform and present the underlying components as a new standard for the web. The company will then start offering their grid software as a standalone application that corporations can install on their own servers if they want more control. LindenLab will also allow companies to use customized version of their thick client that could be branded with company destinations and other goodies.

Due to LindenLab’s strength in the space, many companies will consider acquiring it but many will be turned off by all the negative press and potential for government involvement.

Media

Mainstream media will continue trying to co-opt successful bloggers and will also turn its attention to successful podcasters and vloggers. New stars will emerge online, develop followings there and make the jump to mainstream media, while the reverse path will be taken by mainstream reporters and actors, who will increasingly start vlogging and podcasting (they’re already blogging).

Pressured by lower viewership in their traditional timeslots, TV stations will start posting more content online, with at least one TV station offering all its primetime slate online in and advertising supported fashion. Smaller video distributors, in the meantime, will start investigating using bittorrent for distribution of their content. Some old TV show will see its archive fully posted online and will start receiving a new stream of revenue as a result of that online appearance.

Meanwhile, ad revenue will continue to shift to web, and media will reluctantly follow. By year end, most newspapers will have combined their print and online newsrooms, and many will be cutting back on print to focus more on their online presence. As part of this shift to online, we will also see increased reliance on user generated content, with some newspapers offering blogs to their readers and encouraging active participation in making the news.

However, most of those efforts will not generate the expected returns as Google gobbles up increasing share of overall internet ad revenue, and starts expanding to audio and video. Discussion in the traditional media will start shifting to whether Google is too powerful for everyone’s good.

Death of the website/webpage

Another important shift in the media space will be the death of the concept of traditional website or web page as a result of increasing consumption of content via RSS or through distribution of widgets that can be embedded in other people’s sites. People will move away from the term web site and start talking about web properties. Because content will not necessarily be consumed in the creator’s site, there will be discussions of a new for new advertising/revenue models for such content and a need for new metrics to identify reach and audience. This will present a new opportunity for companies in the web analytics space.

As the web page is no longer seen as the best way to measure the success of a web property, the CPM will be on its last gasp as a model for selling online advertising, replaced largely by cost per click (CPC) and increasingly by cost per action (CPA) as the way to sell ads online.

Web 2.0

There will be increasing verticalisation in the web 2.0 space, with social networks, search, and web service offerings becoming more focused this year. However, this will also mean that many companies that were only single features will not be able to adapt and will die. Others will continue to be acquired for sums in the under $100 million category and few, if any, will go public.

Tagging will become more and more implicit, with less and less users actually doing the tagging and more and more tags being generated algorithmically. More applications will start looking at people’s behavior and creating the appropriate tags or making the appropriate modifications in the background.

But it’s not all doom and gloom for web 2.0 as Enterprise 2.0 becomes a reality. Use of blogs, wikis and VoIP behind the firewall commonplace at most large corporations and other technologies introduced as part of web 2.0 (AJAX, podcasting, etc…) will become more common in Global 100 corporations.

And speaking of the enterprise space, enterprise search will be huge, with Fast and/or Autonomy being acquired by Oracle, HP, or Microsoft. More focused will be paid on creating strong search solutions for the unstructured data on intranets and IBM will be a major player in the space.

Conclusion

At year end, many of those predictions will be wrong but a few will be correct. In the meantime, I’ll try to keep everyone up to date and hopefully will keep providing great content throughout the rest of the year.

I think 2007 will be another banner year and believe that we are looking at another existing set of new developments. Feel free to comment below and tell me what you think I may have missed (or point me to other prognostications, as I haven’t had time to get to my aggregator since Christmas).

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title 2007 Predictions. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

Voice Over IP

VoIP experienced tremendous growth in 2004 but it was just the beginning. This year, much more will happen in that space.

Cable providers will start deploying VoIP services on their networks and phone companies will start bundling VoIP services with their DSL offering as a way to compete. By year end, all major broadband providers, whether they are offering services over cable or DSL lines, will have a VoIP service bundled with their access service.

Unable to compete with the larger telcos, some smaller players in the market will merge on order to lower their cost per subscriber by bringing their infrastructures together. Also, independent VoIP companies will sign peering agreement with each other in order to bypass traditional telcos and lower the cost of connectivity from one independent VoIP company to another.

Further pressure will be put on all players on the American market as overseas companies will start targeting U.S. customers. Before year-end, at least one company will offer an unlimited calling to several countries plan. Other plans will provide unlimited calling to each continent. This will start putting pressure on established government monopolies in several countries, especially in Europe.

VoIP will also experience strong growth within the enterprise, with companies looking to open-source solutions like Asterisk to replace their PBX infrastructure with a lower cost alternative.

As all this happens, equipment will not only become cheaper but will also become much easier to use and install. Along with it, new sets will come out, with cordless VoIP offerings becoming much more common. Competition in this space will be on features available in new handsets.

With substantial portions of the phone network switching to VoIP, video telephony will start taking hold. However, the price of equipment will still be too high for those services to experience the kind of growth other sectors in the VoIP market will experience.

Entertainment Convergence

The convergence of the computer and other entertainment forms (television, radio, gaming, mobile phones) will continue, further blurring the lines in the convergence world.

With broadband now being the major way to access the Internet in the United States, Internet usage for new forms of entertainment will grow. Along with it, however, will be a continuing challenge to the established media order.

The challenges faced by the music industry with the introduction of Napster will now be the new reality for the movie and television industry. Five years ago, I started seeing the phenomenon emerge and believe the four step process of the digital asset dance will be full blown for the MPAA this year. The MPAA will spend part of the year suing companies and users for downloading movies. However, they are also better prepared that the music industry in that they are already offering legal download services like MovieLink.

While litigation will be one of the ways convergence appears on the front page, many providers will find a way to mine this new world for new dollars. Expect some companies to start offering legal download of television programs for a fee. As the Internet becomes the standard telecommunication infrastructure, content will start getting carried more heavily. Phone companies will start using this to offer bundle TV services with their DSL offering as a way to compete with the cable TV companies that have invaded the telecom turf. Before year end, at least one traditional telco will offer TV over IP. All that content will be protected by DRM systems, getting people more and more used to having less and less rights over the content they receive.

Meanwhile, on the wireless end, the introduction of more powerful mobile phones and the introduction of faster mobile phone networks will also play out in the favor of content producers. As voice traffic revenues continue to decrease, expect mobile phone companies to push data services such as downloadable movies and downloadable music more heavily. By year, MP3 will be the standard format for cellphones and Apple will offer a mobile phone version of the iTunes music store, allowing users to download music from the store and customize their phone with the latest hits.

On the non-Internet end of things, video on demand will continue the strong growth it experienced in 2004 and more programming will be offered in HDTV format, prompting an increase in sales of televisions and tuners that can receive those signals. Meanwhile, radio will follow the path taken by cable television in the early 80s. As satellite radio takes hold as the new “edgier” alternative to traditional radio, people will get more used to the idea of paying for radio. However, they will also require that those services be offered over the Internet as well as over the proprietary networks like XM and Sirius.

But not all content will be coming from big corporations. The grassroots will also play a key role in the distribution of online media in 2005. While podcasting has been the domain of a few geeks in 2004, easier to use tool will bring the phenomenon to the forefront and expect more audio services to be available from regular users. Following on the tail of this phenomenon will be an increase in videocasting from individuals. Much of it will be disappointing but a few gems will emerge, creating new stars who will emerge from the Internet and move on to more traditional media, based on the fame of their online offerings.

Business

Mergers and acquisitions will dominate the software world this year, as more companies realize that the only way into the enterprise is through a complete set of offerings. Expect several multi-billion dollar mergers and/or acquisition. In my mind, McAfee will be acquired or merge with either Symantec or CA; SAP will be acquired by Microsoft; Business Objects will be acquired by Oracle. As holds true for such precise predictions, none of this will actually happen the way I predicted it.

In late 2004, IBM left the personal computer business, selling its unit to Lenovo, a Chinese manufacturer. Expect the same to happen to at least one other PC vendor this year as the margins on personal computers continue to decrease, turning them into commodities.

Apple

Apple, which to date has resisted the price pressures other computer manufacturers have experienced, will introduce a cheaper version of their Macintosh. This, however, will not stem the continuing loss of market share they are experiencing. As Linux continues to grow, the Apple story in the computer business becomes more and more difficult and the company will increasingly rely on the consumer device business as its savior, building a new economy around the success of the iPod and iTunes music store.

The company will not, however, release a video player this year. Among some of the new features I would envision coming from Apple are:

• A flash-based iPod, which will be even smaller than the iPod mini and will be in the $100-$150 price range
• A partnership with a phone company to create a phone that will be able to download music from a special version of the iTunes music store and play MP3 ringtones
• An iPod with audio recording built-in
• A portable camera with iPod-like features
• A new way to send pictures from the iPod directly to printer via Airport express

While it focuses on the music business, Apple will not spend much time updating its laptop business. Adoption will drop in that part of the business as PC vendors start selling sub-$500 laptop PCs, making the iBook look expensive by comparison. Apple will try to enter the low cost market but not with a laptop: they will introduce a mac without monitor for under $500, offering integration with the iPod, and plugs to attach the computer to a television as its major features.

On the software end, the company will introduce a Word Processor and Spreadsheet program. They will release them, along with Keynote, as a complete package named iWork which will be aimed at students and small businesses. The package will be available for free on new computers.

Development

Blogs and RSS will continue their growth and will move strongly within the enterprise space. Adoption of RSS will continue its explosive growth but crest in 2005 as users start trying to find ways to cope with the information overload. New components in RSS readers will attempt to help organize RSS feeds but those basic efforts will initially fail and discussions will be set towards the end of the year as to the effective way to organize large amounts of data.

Weblogs and content management systems will start covering some of the same ground and enterprise will start using weblogs internally at the departmental level. Meanwhile, external employee weblogs will start becoming the focus of more litigations as corporation try to retain their intellectual property and fight the kind of transparency that comes from having employees talk openly on the web. Internal rules and regulations will be set in how employees can use blogs.

Meanwhile, in the development world, Service Oriented Architectures will continue being the approach to delivering next generation services. SOA will grow largely internally but some companies will start exposing some web services via XML to their partners. A new set of interesting new applications will come out as a result of those exposures.

Security and trust will continue to be big subjects and I suspect that trust will become an even bigger one with new standards emerging around the concept but no general agreement as to the best implementation.

Open source software will continue its strong growth, getting into more and more specialized fields. With the delays in delivery of Microsoft’s next operating system, Linux will continue to grow but complaints about price will start to arise. While the open source movement has offered free software, there will continue to be an increase in the price of supported version of the software.

Personal

I’ll promise to update the blog more often, will do OK for a little while and will then fall back into my regular pattern of a couple of updates a week. Or not… Either way, only the new year will tell.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title 2005 Predictions. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

I know mac users will probably flame me for this but I believe that the direct result of this is the need for Apple to start taking a serious look at more of a cross-platform approach. Before you send me irate emails, however, realize that I am a mac user (we have several macs at home and I use an iBook as my primary machine, largely due to the small footprint factor (there are previous few 10 inch screen computers in this world and I am among the list of oddballs that prefer that form factor when it comes to portables)) and that I only want to see the best for Apple, a company that exudes coolness when it comes to marketing and design but one that may be losing the war in the consumer space.

Why I feel now is the time for Apple to consider a change

Over the past few years, Apple has made great headways in the music business, first with the iPod, which now holds a substantial lead over all of its competitors, and later with the iTunes Music Store, which has solidified the company’s position in the emerging world of digital music. Much of that success, I believe, stems from a smart decision to look beyond the mac and start offering like-for-like products on the windows platform. First, it was an iPod that could work with Windows, and then it was iTunes for Windows. Historically, Apple has had many successes on the Windows platform. Look, for example, at the success of Quicktime, which still represents a dominating force in the world of digital video. I believe the embrace of either Windows or Intel as a platform (in the examples I’ve given, it is the combination of both) always benefits Apple as a company. Every time Apple has offered a product on those platforms, it’s been successful. Let’s look at different combinations and the advantages and/or pitfalls of that approach.

Apple and Intel

It’s hardly a secret that Apple has switched CPU providers in the past. While their relationship with Motorola sustained them through the 80s and 90s, the move to the G5 architecture showed a willingness to switch provider. In that case, the provider became IBM, ie. the other provider of PowerPC chip. Who’s to say that Apple could not start holding discussion with Intel, looking to them as a provider of chips for their platform?

One of the possible combination here would be to port the Mac OSX operating system to the Intel platform. The bottom line would be a new market for Apple software product and a third alternative to Windows and Linux on the Intel platform. Darwin, the underlying core of OSX, is based on BSD. It has already been ported to the Intel platform and BSD itself has a rich history of distributions running on Intel processor.

The advantage of this approach is that it would make OSX available to a much wider public. This could translate into higher software sales for Apple (which provides a more end-user focused product than Linux at this time and a more secure product than Windows at this time) and could allow for a rise in the number of developers for the OSX platform as the potential of a larger market could enlarge the whole eco-system. One could foresee a time when iLife would be offered on that platform and Apple could use this as a seed for their new product offering.

On the downside, is the competition presented by Windows and Linux. By some accounts, Apple is now in danger of becoming the third most popular Operating System, behind Linux and Windows. However, one could look at this approach as a way to stem some of the losses. Another downside would be that Apple hardware would no longer be tied to the OS itself so people who want the features of OSX would not have to buy Apple hardware.

By offering their operating system on Intel processor, Apple could find itself with a growing market again in the OS world, providing a solid mainstream consumer alternative to Windows. On the downside, it could be cannibalizing its own hardware sales.

Apple and Windows

All this brings me to part two of the Wintel Strategy: Windows machine from Apple. It is undeniable that the look and feel, the design, and the marketing of Apple hardware exude coolness. The hard work that the Apple design team puts in its products is a large part of the company’s continued relevance in the market and few companies (Sony and Alienware are the only ones that come to mind) in the industry have the kind of following that Apple hardware enjoys.

If Apple started offering hardware that ran with Transmeta CPUs and could run Windows software, one could see an upsurge in the sales of laptop and desktops as part of the Apple business. For the last few years, sales of macs have been sluggish at best and I believe that part of the problem is a skittishness on the part of consumers to be locked into the Apple world, forced to use only Apple hardware and software. With the software being liberated, Apple could look to a slow migration of its hardware platform to Transmeta processors (AMID or Intel could also be contenders).

Why Transmeta? Well, my thinking is that the Transmeta approach is to do software-based processor units through code morphing. If they were to offer a G5 equivalent of their morphing software. This would establish a base line in terms of offering equivalence with current hardware. The next step would be to offer the same hardware but with the Transmeta Intel-based chips, which could then run the windows or Linux platform (or any other Intel-based OS). Users who want to experience the coolness factor of owning a mac would be able to do so and still run the apps that somehow kept them from moving to OSX.

On the downside, Apple would not necessarily hold much of a lead with the operating system. As more and more Intel-like systems go out the door, Apple could loose some of the remaining market share they hold in the operating system. Another potential downside would be the commoditization of the hardware platform. However, I believe they would still be able to hold patents on their designs and continue producing products that look cool.

Sounds crazy, doesn’t it?

Some people will probably dismiss these concepts as plain nuts and I have to admit that it takes quite a leap of faith. To me, however, that leap of faith was made by Apple with the iPod and I believe that they can make it again as a way to increase their overall market share.

The overall downside of this strategy is that it might anger fans, who are notoriously devoted to the company. However, Apple has not really worried about this much in the past. In the 90s, the company started OEMing their hardware platform but decided to pull back when some vendors started representing real competition (remember PowerComputing?)

The question is whether Apple wants to remain a niche player in the computer market. Based on the last quarterly report, it seems that most of the growth is coming from the music business. So maybe this would be a good way to reinvigorate the computing part of the business.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title Why Apple should consider Wintel. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

Apple

Apple will come out with a new lower-powered, lower-cost version of the iPod. The idea here is that they want to extend their lead in the digital music space and use the iTunes music store as a leverage for selling more iPods. From there, I suspect they will introduce a new low-end iPod which will follow the existing iPod line and offer less hard drive space at a lower price. In conjunction with this announcement, they will introduce a new line of iPods that offer support for both audio and video. From there, we might see a tentative move into the digital video space, with the possibility of their extending the offering on the iTunes music store to include downloadable music videos. Later on in the year, rumors will go uncofirmed as to whether Apple plans to introduce a downloadable movies service.

Apple will also announce the release of a new class of laptops powered by the G5 chip but offering lower speeds than their desktop counterparts, due to issues relating with chip cooling.

Convergence: Music Stores

As more music store follow Apple’s lead, we will see at least one other site (probably Wal-Mart’s) offering downloadable AAC files and follow Apple’s lead. On the other side, Apple will announce that it is solidifying its relationship with AOL and offering the iTunes music store as a component of AOL.

The recognition that the online music business is a low margin one will force many players to reassess their strategy, with consolidation ensuing in that market and solidifying across two standards: Windows Media Player files and AAC files.

Convergence: Voice over IP

2004 will be a big year for Voice over IP with many companies offering Internet telephony products in both the small and medium business arena and the consumer one. As major telephone companies unroll their offering in that arena, thoughts will go to redefining what a telecommunication company is about and new consolidation and splits will see phone companies reorganizing around two business models, either as utility providers, providing the infrastructure (the hardwired lines that go into a house or office), or as service corporations, providing services that run over those lines (the voice telephone will begin to be thought of as a service instead of a utility).

By year end, there will be a lot of discussion as to what those companies are about and calls to reshape the regulatory dialogue on what a telecommunication infrastructure is about. The other discussion on regulation will go towards figuring out how to deal with pricing models on communication services as the new services will destroy the concept of local and long distance.

Wireless: WiFi phones and integration everywhere

A big surprise will be the rise of mobile phones that use Wireless Internet connectivity (Wi-Fi) and voice over IP to allow users to place calls using the Internet infrastructure.

Data services will become more prominent in mobile phones, led by camera-phones, which will increasingly be used for multimedia messaging, and the introduction of some videophone services. As mobile phone companies see more pressure on their voice services, due to the introduction of WiFi phones and continued pressure relating to number portability, they will look to data services as a new source of income.

Business: Revenge of the Internet companies

Internet business will be in the headlines again as Internet companies show they have built successful business models based on profit instead of promise. As a result, investor confidence in Internet stock will return with an increase on stocks of companies that show they can use technology to lower costs and increase productivity.

In parallel, venture capitalists will start investing in new technology companies. Much of the money that has stayed dormant for the last few years will be invested in new companies that focus on services in the infrastructure, security, and interconnectivity arenas.

Of course, the big initial public offering of the year will be Google, which will generate enough excitement in the investment community to have a coattail effect on other Internet stocks.

On the downside of the investment picture, the stocks of Amazon, Ebay, and Yahoo will loose value as investors realize that their price/earning ratio are out of proportion compared to the rest of the market. Amazon will try stemming the losses in their share price by announcing that they are moving to a new strategy: offering a complete set of hosted services for retailers who want to lower their cost, instead of just being an online retailer on its own.

Business: Sun in trouble

Sun microsystems will see itself in a difficult situation as it finds itself squeezed on the lower end by Linux, which will continue to eat Solaris’ marketshares, and on the higher end by Linux, which will increasingly be seen as the way to go when it comes to large scale applications. Companies like IBM and HP will offer utility computing as a “better approach” for large scale applications, running them on mainframes instead of large numbers of blades.

On the educational end, Sun will lose marketshares to Apple, which will be pushing its G5 and OSX platform as a better alternative.

In a dramatic announcement to save the company, Scott McNealy will announce that Sun will abandon Solaris and move completely to Linux by the end of 2005. The company will also look to sell its SPARC processor business, with either HP or IBM picking it up, and announce that it is moving to a new hardware architecture, based on chips produced by another company.

Development: Standards at the forefront

Many large scale businesses will realize the value of building Internet applications on open standards like XML, XHTML, and CSS. As a result, the redesign of many major corporate sites will support those standards and an increasing amount of time will be devoted to making websites more accessible.

RSS will also experience a major growth curve as more and more people become aware of the power offered by such a subscription model. Much discussion will be paid to defining business models for delivery of RSS with media organizations trying to figure out how to distribute advertising in their RSS feeds. Initially, the Internet community will denounce the introduction of ads in RSS feeds but will come to admit it as a necessary evil later on in the year.

Society: Social Networks at the core

While services like Friendster, Tribe, Ryze, and pluggedin received a lot of coverage in the tech sector last year, many investments in the sector will fail as companies just look at social networking as yet another feature to add to their site. The existing players will either merge or be sold to companies like AOL, Yahoo, or Microsoft, which will add social networking as another component in their online product offerings.

Apple will be the surprise player in this new arena, using OSX as the basis for a new social networking platform that will merge their address book application with mail, calendaring and chat services to provide an end to end solution on user’s desktops and offer added services through their .mac platform.

Politics: Internet comes of age

Much of the US presidential campaign will be using the Internet as a political tool to organize supporters and raise funds. The early lead taken by Vermont Senator and democractic presidential candidate Howard Dean will help him win his party’s nomination. Using the same tools during the general election, Dean will try to ignite the general democratic base in a fight against George Bush. The Republican party will enter the election season with a similar set of tools and much of the campaign will be fought online with some potential scandal arising out of one of the candidate’s site being hacked. As a result of the Internet battle, record numbers of voters will show up at the polls in November.

Of course, TNL.net will continue reporting on all this and show how wrong all those predictions were at the end of year.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title 2004 Predictions. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

Going further, SCO is now trying to overturn the GPL, the licensing scheme used by most of the open source community to share and redistribute code. As a result, they have essentially gone to war against the whole open source community.

One of the interesting suggestions that came up is the fact that, by saying that Open Source is theft, and that by saying Linux is theft, SCO is essentially defaming any person that uses or promotes Linux and/or open source product.

Based on this insight, it is possible to look forward to a time when geeks might consider striking back. Estimates on the installed base of open source/Linux users ranges from a few millions to much higher numbers. What if a lot of those users were to file defamation lawsuits in their state. This is the concept of death by a thousand paper cuts: with thousands of cases built around defamation of character (“SCO said that I was a thief!”), SCO could find itself battling on many fronts (let’s assume for a second that only 10 people in each state do file such a lawsuit: That’s 500 lawsuits!)

As the discussion shifted around that concept, suspicion was that SCO would then ask to consolidate those lawsuit in a single one at the federal level. At this point, it could be seen essentially as a class action lawsuit. If a single set of firms were to represent that class, we could be looking at a class of several million people. If all those people chipped in 10 dollars each to help defray the cost of the class action, the money raised to fight SCO could run in the millions of dollars.

This could represent a new challenge for SCO, as they would now have to fight a heavily financed machine. I don’t know that much about the law but it seems there is the germ of an interesting idea here, one that could redefine the SCO fight.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title SCO vs. the world. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

With the new agreement, AOL has received a royalty-free license to use Internet Explorer for the next seven years. Since the browser has been sitting at the core of their online service client, it is doubtful that this will change in the future. As a result, AOL is now supporting an open source project which adds little value to its bottom line. The Netscape browser holds very little strategic value for the company moving forward. Considering its enormous debt, AOL Time-Warner might eventually reconsider its investment in the Mozilla project.

In its initial iteration, a large part of the development for Mozilla was done by Netscape developers. In fact, the Mozilla browser is distributed under the Netscape Public License, which still ensures that the company has some level of control over what goes on there. While it is an open source, it is one with a clear sponsor.

And that sponsor may now rethink its participation. So who will pick up the slack once they do?

My best bet on this is that IBM will step in if this happens. While it may seem like an odd choice, it seems to be the only logical one when studying the matter more closely. First of all, the company has been making sizable investments in Linux has already paid some hefty dividend for the company and has allowed it to gain entry into new markets. As a result, IBM is placing itself as a clear competitor to Microsoft on the mid-range to high-range server end, using open source projects as its own horse in that race.

But why should it matter to IBM, one might wonder? Well, for starters, the server market is the entry point to larger scale application offerings in the future. With the era of web services now upon us, IBM wants to make sure that it will still remain relevant moving forward. The web services world is one in which both IBM and Microsoft are currently happy to play together, jointly defining specifications for the space, there is a clear understanding that they are in competition for this future space. History has obviously shown that Microsoft and IBM can partner up and have eventual fallouts. It is a lesson that probably was not lost on IBM and that now permeates a lot of what they do.

So back to Mozilla. While it is mostly seen as a browser, Mozilla is much more than that. For starters, it offers a complete suite of Internet products, ranging from the well known browser to a bug tracking system, an email client and much much more. At its core, Mozilla is a development platform on which other applications can run. This is significant in that it provides a cross-platform development environment which offers a nice alternative to the Microsoft windows platform. So, while Microsoft is trying to use the net as a way to bring everything back into windows, Mozilla can be used to bring net components into a variety of operating systems (hence benefiting Linux, because you are not locked into a particular operating system).

As more and more application require access to the Internet, the browser window becomes the de-facto UI for the computing world. It’s something that Microsoft understands, and this is why they are more tightly integrating the browser into the OS and why tools like Mozilla are important.

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title Mozilla after AOL. You can follow him on twitter here or receive his weekly newsletter by subscribing here.

Morphing software

Many of the media seemed to miss the story, however, treating it as just another company announcing a new computer chip. What they missed, largely, is the revolution heralded by Transmeta’s code morphing software. What it does is translate X86 instruction into Transmeta’s native code.

The revolution behind this lies mainly in the fact that this architecture could theoretically allow machines running Crusoe (the Transmeta line of chips) to act not only like x86 machines running either Windows, Linux, BSD, BeOS, or Solaris for x86 but also run code designed for any other chip. All they would have to do is throw in a different version of the morphing software on top of the chip (say, for example a G4 software layer) and run the OS running on other machines.

Logically, what Transmeta has done is simply create the most versatile chip in the industry, allowing it to morph into all the most popular computer chips out there through software emulation.

And because the first translation layer they built is the x86 one, it means that their chip can now power Windows and Linux boxes as well as any Intel chip.

In other words, what Transmeta announced today is that they had built a chip that is what Sun is trying to build with the Java chip, and in the process they have created what is essentially a virtual machine that addresses directly the chip, completely bypassing the OS.

Caching for better performance

Another interesting part of the announcement of an adaptive algorithm in their chip set that caches the most often use instruction sets. As a result, the performance of the chip is greatly increased because the Transmeta software caches the information that repeats itself. In the demo they gave at their press conference, they showed how running a DVD movie on a Pentium III processor compared to running the same movie with the same DVD reader on a Crusoe chip. The difference was stunning. While on the Pentium III, the idle time drop from roughly 90% to roughly 50% for the duration of their running the application, the Crusoe chip first saw a spike to less than 50% for a couple of minutes and then went back into idle mode as all the necessary instructions to run the DVD players had been cached in memory.

The bottom line here is that they have essentially created an adaptive multi-tasking environment on a chip.

Built-in power management

The other thing that was interesting was their approach to power management. For starter, the Crusoe chips do not call on all areas of a processor all the time. Because of the adaptive nature of their memory caching system, they show a major performance increase at a lower consumption rate. According to the Transmeta web site,

When an application doesn’t need peak processor performance, the model TM5400 can save power by reducing its clock speed and voltage. Using Transmeta’s LongRun power management technology, software continuously monitors the demands on the processor, dynamically and smoothly adjusting the processor’s speed to exactly what is needed to run the application.

You probably keep more than one application open on your computer at a time (for example, as I’m writing this, my email client is running in the background, as well as a few browser windows from which I’m getting information) but most of those being in the background, they should take major amounts of CPU. A Crusoe enabled machine would realize that and reduce the voltage consumption of those tasks, therefore increase the battery life on your computer (this is, of course, aimed at the Mobile market Transmeta is going after).

On a regular machine, the chip knows either how to turn a process on or off but not how to degrade it to lower power consumption. As a result, Transmeta has built a better mousetrap.

Upgradeable through the Internet?

Because the core of the chip resides in a software layer that sits above the hardware level, it is possible to create a chip that is upgradeable through the Internet. A few years ago, the first ROM-upgradeable modems came out, allowing users to move from a 28.8kbps modem to an 56k modem by just downloading software. Theoretically, Crusoe chips should be upgradeable in much the same way, which makes for an interesting world where hardware and software become closer.

But why does Linus Torvalds work there?

The question on the mind of hordes of Linux users was why would Linus work at a chip company? Well, today, the answer was given. Along with the announcement of the new chip, Transmeta announced Mobile Linux, a version of Linux designed for systems without hard disks, such as Mobile Internet devices (for example, Web pads, palmtops, etc…)

The principal enhancements for Mobile Linux will be in power management and in the reduction of the memory footprint. So that’s what Linus has been working on all this time, as well as being part of the team that built the morphable software. All and all, one can say that it was really smart of them to add him to their roster of talent, as it will fire up the Linux community to develop for this new version of Linux (and yes, Mobile Linux will be open source).

Style change

In what may be a departure from the industry’s playbook, Transmeta decided to announce the products they had on hand. Yes, the chips are available today (they mentioned that IBM would manufacture some of them) and no, they won’t answer any questions about the future. In other words, this is no vaporware but a very real set of products. This could change the way companies around the industry release their products.

The losers: Palm Computing, Sun, Intel, Motorola and AMD

All and all, this announcement changes the landscape for a couple of major players. For starters, Palm Computing might find itself in the middle of a very big battle. Because of the low power consumption of the Crusoe chips and the introduction of Mobile Linux, it is now possible to envision Palm-sized devices that can run audio and video. This represents a major threat to Palm Computing’s installed base.

Second among the losers today are the chip companies. Because they can run the x86 set, Transmeta’s chips are a potential replacement for Intel and AMD chips in the laptop market. A lot of the problems those chips have encountered is that the higher the processor speed, the hotter the chips run, and the larger the fans that need to be used to cool them. If Crusoe holds up as well as they demoed, Transmeta could capture a major lead in the laptop market. Add the morphing software architecture and Transmeta could also become a competitor to chip makers Sun and Motorola.

Sun is further hurt in the fact that this is a virtual chip that takes away from the concept of virtual machines that Sun pushed with Java. As a result, Sun’s hope of covering the market with Java devices as well as their JINI-everywhere strategy may have to be rethought.

The winners: Linux, Microsoft, Consumers

Linux is a clear winner with the introduction of Mobile Linux, which will strengthen Linux’s gain in the computer market by offering it as an alternative to any other OS in the hand held market.

Microsoft, interestingly, also becomes a winner with this. With Intel making some moves to back alternative operating systems, Microsoft was finding itself in the difficult position of being somewhat subservient to its biggest ally. Yes, there’s AMD but Crusoe is yet another competitor to Intel, which only strengthens Microsoft’s position in dealing with the chip manufacturer. Also, Microsoft gains some advantage here because its Windows OS can now run at better performance levels on handheld devices. Yes, it will have to battle Mobile Linux but this could make the main Windows line (Windows 9x and 2000) an alternative platform in the portable device market, which means that Microsoft could now ditch their efforts on WinCE and still have a card in that new market if they want to.

Consumer also stand to win from this announcement as it heralds a new age of mobility. Soon, a lot of low powered mobile devices will hit the market: Portable DVD players and wireless Internet devices now have more of a chance in the marketplace since they won’t consume as much in batteries. I think we’ll all be happy to see those new devices hit the market.

All and all, it was yet another day when a major announcement changed the computer landscape. Since that’s two major announcements in as many weeks, I wonder what’s going to happen next week.

Stay tuned!

Tristan Louis is the founder and CEO of Keepskor and writes the influential tnl.net weblog, where this was initially posted under the title Transmeta Changes the Landscape. You can follow him on twitter here or receive his weekly newsletter by subscribing here.