No Changes in Mobile
June 24, 2008
Today’s announcement by Nokia that it would acquire all of Symbian represents an important move in the upcoming battle for next generation mobile devices (to call them phone seems unfair as they tend to do more than just make calls). In this entry, I’ll take a quick look at how the different players are currently approaching […]
Palm responds, Part 2
January 12, 2008
In part 2 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s unit replacement program and about other issues relating to Palm’s technical support.
Palm responds, Part 1
In part 1 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s call centers and about my own experience with them.
Could Tech Support Undo Palm?
December 27, 2007
I’ve been a supporter of Palm for a very long time (in fact, I’ve been a supporter of Palm for longer than the company itself has existed as I supported it through the first iteration of the company, its subsequent acquisition by US Robotics, then 3COM, then its return to a new company base, its merger with Handspring and its […]
The iPhone is here
January 9, 2007
So it’s official: Apple now is a phone manufacturer. With the announcement of the Apple iPhone, we can now finally assess that new product and I have to say, color me impressed. The company has managed to overcome a lot of the problems surrounding existing mobile phones and created a device that is close to what geeks like myself […]
Going wireless with the Palm V
April 22, 2000
For the past few weeks, I’ve been experimenting with OmniSky’s new wireless service for the Palm V and I have to admit that it has affected my wireless usage. Running over AT&T’s CDPD network, the service allows Palm V users to get full access to the net at speeds of up to 19.2kbps. Priced at $300 for the […]
Wireless: A confusing Landscape
March 4, 2000
The lack of clear standardization and leader is impeding the progress of mobile internet technology.
Transmeta Changes the Landscape
January 19, 2000
Morphing software could allow computer chips to change based on software upgrades. A new company, Transmeta, enters the space and could redefine how chips are produced.