How big is the mobile opportunity?
Today’s announcement by Nokia that it would acquire all of Symbian represents an important move in the upcoming battle for next generation mobile devices (to call them phone seems unfair as they tend to do more than just make calls). In this entry, I’ll take a quick look at how the different players are currently […]
There has been much written about Steve Jobs’ keynote on Monday, introducing a new version of the iPhone, a rebranded version of .mac, and a new version of the OSX Operating System. However, amid all the praises, there seems to have been a few items missing from the discussion. iPhone: 3G OK but not everywhere […]
I’m a big fan of TechMeme, a web aggregation service that provides, at a glance, a few of what’s being discussed in the technology-focused part of the blogosphere. It has allowed me to unsubscribe from a large number of RSS feeds that were providing me with redundant information and I’ve long hoped for a version […]
In part 2 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s unit replacement program and about other issues relating to Palm’s technical support.
In part 1 of a 2 part interview, John Moses, global Vice President of Customer Support for Palm, answers questions about Palm’s call centers and about my own experience with them.
I’ve been a supporter of Palm for a very long time (in fact, I’ve been a supporter of Palm for longer than the company itself has existed as I supported it through the first iteration of the company, its subsequent acquisition by US Robotics, then 3COM, then its return to a new company base, its […]
I am a tad obsessive about my address book. While there are several thousand people in it, I tend to believe that I need to make sure that they stay current and I look to my address book as the center of my social network. but it ought to work more like a personal relationship […]
Yesterday’s announcement of Apple launching it’s Safari web browser for the window platform was a bit puzzling and I wasn’t sure of what to make of it at first. So I decided to read more about it and then install it. Of course, day one is always amusing. First, it’s clear that the security claims […]
So it’s official: Apple now is a phone manufacturer. With the announcement of the Apple iPhone, we can now finally assess that new product and I have to say, color me impressed. The company has managed to overcome a lot of the problems surrounding existing mobile phones and created a device that is close to […]