The Net as Critical Infrastructure
June 9, 2003
There has been considerable discussion over the last few days about Wired Magazine’s decision to publish a story detailing the inner workings of the Slammer worm. As more and more traffic moves over the Internet, the network is increasingly becoming a key element of the overall global telecommunication infrastructure, especially now that companies are starting to move […]
Verizon and Wi-Fi
May 15, 2003
There’s been much discussion over the past year related to the viability of new wireless operators trying to implement national networks for Wi-Fi. The issue is one of cost and return on investment. As we learned during the dotcom boom, it is easy to build new infrastructures but it is much harder to build new […]
Software Trumps Hardware
May 13, 2003
One of the challenges facing the wireless world is the constant change in formats and the fact that most wireless devices have to include specialized hardware in order to support those format. As a result, uptake on new wireless format can often be slow in the mobile phone industry as it represents a typical chicken or egg […]
Disruptive Technology
April 22, 2003
Brighthand reports about a new piece of software that allows to make calls using a Pocket PC and a Wi-Fi card. This is an interesting development that could turn Wi-Fi into a very disruptive technology for the mobile phone industry and may explain why companies like T-mobile are placing bets on the phenomenon, covering themselves in case other revenues […]
Impressive customer service
March 24, 2003
I just received a call on my cell phone from T-mobile and was extremely impressed with their customer service. Over the past few weeks, I’ve noticed that the level of service has degraded (meaning that my signal is not as clear as it used to be). I’ve never complained about this to them but they called […]
Cisco acquires Linksys
March 20, 2003
Today’s announcement about Cisco’s acquisition of Linksys is one that leaves me scratching my head a little. What is the logic behind this? Could this represent a change in Cisco’s strategy? Or is it a realization in the part of the networking equipment vendor that its future may not be enhanced by moving into the now heavily depressed […]
Danger Dooming Itself
March 19, 2003
I was excited to hear that Danger would soon open a developer site. The license agreement seemed OK except for the following: 8. Product WARRANTY Invalid. Developer Acknowledges and agrees that the download of any software (including licensed technology) onto or tampering with any t-mobile sidekick or other danger hiptop device shall invalidate the limited product […]
Internet in France 2002: An overview
August 19, 2002
Last week, I was in France for a short vacation. During that time, I got a chance to talk to people locally and get a better idea as to what was going on within the Internet market in France. Here are a few observations based on my understanding of what is going on. Strong Growth France had been a leader in terms of […]
A Number Game
January 18, 2002
Imagine an industry where customers are leaving more quickly than they are joining. If you were part of that industry, would you: try to increase your level of customer satisfaction ? or fight any provision that would increase competition in your industry? If you are the wireless phone industry, you will go for the latter. The issue […]
The Convergence Game
November 18, 2001
This week, Microsoft launched the Xbox, a new gaming system that takes the Redmond giant into another market. Today, Nintendo is unveiling the GameCube, their new entry in a battle they have fought with Sony for many years. With these new gaming stations entering the market, a new war is starting and in the end, it is a war […]