President and CEO, Casebook PBC (March 2017 – Present)
Originally incubated by the Annie E. Casey Foundation, Casebook PBC is the creator of the patented, award-winning Casebook platform. Developed in close partnership with caseworkers and in continuous use at the state agency level since 2012, Casebook is the only purpose-built platform for the human services sector.
Founder and Owner, TNL.net (January 1994 – Present)
Advisory services on digital transformation, innovation, and entrepreneurship. To date, clients have included companies like Apple, Coca-Cola, Microsoft, and others. Recent engagements include:
Interim CEO, T-ink
Brought in by the board to help turn a design studio into a product-focused institutional-investment backed retail technology provider.
Significant Accomplishments: Restructured global operations, reducing burn rate by 20% while increasing year-on-year revenue by 36%. Focused the company on 2 core product lines, tightening company focus and messaging; Redefined product strategy and branding strategy around “unlocking smarter retail.”
Chief Marketing Officer, Thinaire
Defined the company vision and turned it into business execution, through marketing and product management to drive sales, build brand awareness, and grow the customer base.
Significant Accomplishments: Rebranded company to help turnaround; Launched new product offerings, resulting in a 10x increase in revenue for the company.
General Manager, Community Payments, Meetup
Developed strategy roadmap and implementation plan of new sets of products focused on monetizing the platform through different crowd-funding offerings.
Significant Accomplishments: Helped the company grow YoY quarterly revenue with a double-digit increase; Launched two new product lines.
Founder and CEO, Keepskor (November 2011-June 2014)
Launched and managed venture-backed mobile marketing company, taking it from the idea stage to sale of the company. By 2012, Keepskor was one of the global leaders in designing branded games for mobile devices.
Handled all business aspects of the company, including fundraising, recruiting, sales, marketing, HR, accounting, product management, and project management for a team of 12.
Significant Accomplishments: Created business and recruited team; Raised 1.2M in venture financing; Drove revenue from $0 to seven figures; Managed company’s sale
Global Head, Internet and Mobile Innovation, Deutsche Bank (2008-2011)
Developed product strategies for next generation internet products in the transaction banking division. Oversaw the integration of multiple product offerings across cash management, trade finance, and custody services into single, unified platform.
Managed cross-functional team of 23 in product management, project management, and product development to roll out global offerings with managed outsourced IT partners.
Significant Accomplishments: Customers wins and large scale implementation of 7-8 figures deals (eg. Apple, Twitter); 8 figures drop in IT costs as result of the consolidation of platforms.
Chief Innovation Officer, HSBC.com (2001-2007)
Created, launched and managed global bank-related technology unit, leading creation of new products in retail banking, credit cards, and corporate/institutional banking.
Managed development and operations of hundreds of internal and external facing websites and applications globally, with a core team of 60 in 5 countries, overseeing 4,000 people globally with 10-figures P&L responsibilities.
Significant Accomplishments: Built new business unit from the ground up, taking it to 9-figures in yearly revenue run-rate over the next five years; Rolled out products in 80 countries, increasing deposits and revenue lifts by billions of dollars; Developed payment infrastructures that, at one time, were the backbone for 60-70% of all internet transactions.
Founder and CEO, Moveable Media (2000-2001)
Founded and managed strategic consulting firm, growing it to 40 employees before its acquisition by HSBC in 2001.
Significant Accomplishments: Built new business and managed all business aspects of the company including sales and marketing, methodology, finance, investor relations, and HR. Substantial customer wins with companies like Coca-Cola, Nokia, Microsoft, AOL, Time-Warner, and HSBC.
Co-founder and Head of Marketing and Strategy, Net Quotient Consulting Group (1998-1999)
Oversaw all marketing and lead generation efforts for this IT integration consulting company with offices in Austin, Atlanta, Boston, New York, and London. Opened European office in London and helped engineer the merger of the company with Formula Systems (NASDAQ: FORTY)
General Manager – Online properties, Earthweb (1997-1998)
Co-Founded and managed Developer.com, an industry portal; Established partnerships with Netscape, Microsoft, Sun, and others to drive 6 figures revenue deals to the company. Worked with the company’s investors and management to prepare it for an IPO (NASDAQ: EWBX)
Founder and General Manager, internet.com (1995-1997)
Created, launched and managed the first internet industry portal. Managed team of 20 across sales, marketing, development, and writing. Worked with management of parent company to spin off the unit and take it public (NASDAQ: INTM)